Business Information Blog

Family businesses suffer from some internal communication problems generated by its very nature, must not go unnoticed. For Everyone knows the important role family businesses play in the economy of a country, whatever their field of action, for the social virtues and human characteristics of these businesses, personalized service and attention to detail. However, the defects often become more divisive and destructive to these businesses by the direct relationship between the sentimental and professional components. It is therefore a strong critical awareness necessary to analyze the circumstances and a constructive nature to help us to act directly and quickly in the resolution and implementation of business communication strategies to improve organizational communication.

How to combat homeostasis or resistance to change
There is nothing better to combat resistance to change to accept the error or the position previously adopted and assume the firm intention to maintain an open attitude to the proposals of the employees (whether relatives or strangers). Before discarding any contribution, you must listen carefully to the speaker, in conjunction with, analyze the pros and cons (involved in decision making), not forgetting the importance of taking a position on this new idea, favoring healthy communication between partners.

Similarly, it is essential to analyze the business environment, observing the activities of the competition, subscribing to a professional journal or, becoming a member of the professional association that represents your line of business to be in touch with new trends and needs of the environment.

The importance of delegating and discuss leadership
The founders and officers of the company should abandon the belief that they can not delegate to anyone but them the responsibilities of making decisions, hence the lack of definition of responsibilities and tasks of the positions in their organizations. It is necessary to define or create the internal organization of a thorough and realistic way to avoid interference in the positions and problems in directing communication of the parties while on the job.

Another tool that we should not forget is to analyze the leadership skills of our positions, trying to balance family expectations and business needs to dispose of or relocate those who do not have the skills to competently perform the role of management . Failure to perform this analysis, we will never get that there is a healthy working relationship in the department in charge, with the consequent lack of positive returns and the failure of communication and collaboration among the staff of his department and even the rest of the departments the family business.

After examining this capability, you should not leave us confident in our positions (provided that they are effective in their roles) and especially in the human resources team and in the selection work performed by it. Trust is the foundation for taking the ability to “detachment” in the processes, so necessary when taking a more realistic and rational to evaluate the performance, in a logical rather than emotional.

External advice as balancing factor
As the company is growing and expanding their horizons, keep in mind the inclusion of external advisory services that align the processes and actions of the parties involved in a fair, in addition to communication plans defined for each communicative situation together with the creation of a communications department (if not previously existed) that addresses these issues further, therefore, good communication is synonymous with productivity levels undisputed successful and generate good levels of trust, integration and harmony in enterprises especially in families where the problems are often more personal than professional.

Possibility Related Posts:

• Creating a Good Family Company

4 Responses to “How to improve communication in family businesses”